N&C Glass, Ely — First Turn Media
Case study

N&C Glass, Ely: turning ad spend into showroom appointments

N&C Glass Hup home extension
The challenge

Relying on word of mouth wasn't enough anymore

N&C Glass wanted to generate genuine enquiries for their Hup! home extension system within a 25 mile radius of Ely.

Like many businesses, they had previously relied on word of mouth, traditional advertising and organic social media, but wanted a more predictable way of generating leads.

The strategy

A dedicated lead generation campaign

Rather than boosting posts, I built a dedicated Meta lead generation campaign designed specifically to attract homeowners actively considering home improvements. The campaign included:

Targeted Facebook and Instagram advertising
Lead capture forms
Multiple creative tests
Audience optimisation
Follow up process recommendations
The results

Over the campaign period

21,831
People reached
31
Qualified enquiries
£25.81
Average cost per lead
5
Showroom appointments booked
£250,000+
Potential pipeline value

£800 ad spend generated 31 enquiries, 5 in person appointments booked and over £250,000 of potential project value.

Why this matters

It's not about the reach or the clicks

The real success of this campaign isn't the reach or the clicks. It's that five homeowners have already progressed from an online enquiry to a face to face home appointment.

For businesses selling higher value products and services, one completed sale can often cover the entire year's marketing investment.

"The quality of the enquiries has been excellent. We've already booked multiple in person appointments and are continuing to work through the leads generated by the campaign."

N&C Glass, Ely

From the campaign

Could your business benefit from a predictable flow of enquiries?

Whether you're selling home improvements, professional services, vehicles, hospitality or retail products, I help businesses across Fenland and the surrounding areas turn marketing activity into genuine opportunities.